Forms Help Desk
Thank you for contacting GCAAR’s Forms Help Desk. Below are a few things we suggest if you require immediate assistance.1. Contact Your Broker
. GCAAR always recommends contacting your Broker as a first
resource on how to use GCAAR’s standard forms, including which form you need for your particular transaction. In addition to your Broker, if there is an attorney accessible through your brokerage, he or she should also be able to provide guidance on questions regarding the legal usage of forms.2. Contact zipForm®
questions (i.e., gaining access to your libraries, navigating the website, or technical concerns) are directly answered by the zipForm®
Help Desk. You can reach them at 586.840.0140.
They are conveniently available 24 hours per day Monday through Friday, and from 8:00 a.m. – 10:00 p.m. on weekends and holidays.3. Contact Member Services
. If you have any questions related to your REALTOR®
member information which may be preventing your access to GCAAR forms or zipForm®
, you may contact GCAAR Member Services
from 8:30 a.m. – 5:00 p.m. Monday through Friday and at 301.590.8770
on Saturdays from 10:00 a.m. – 3:00 p.m. (excluding holidays).4. Contact the Legal Hotline
. As a GCAAR member benefit, you have access to GCAAR’s Legal Hotline - attorneys from Counselors Title who can answer legal questions about GCAAR contracts and forms that are specific to Montgomery County, MD and Washington, DC. They may be reached at 202.686.0100
from 9:00 a.m. – 2:00 p.m. Monday through Thursday (excluding holidays). Questions also may be emailed to GCAARhotline@ctitle.net
GCAAR thanks you for being a valued member and we look forward to assisting you. If you still have questions after taking the steps mentioned here, please send us a message using the form below. Our goal is to answer all questions by the next business day.