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Greater Capital Area Association of Realtors®

Consumer Ethics Issues

The 2020 Code of Ethics is a promise to the public that defines the professionalism and service to be expected from a member of the National Association of REALTORS®

If you believe that a REALTOR®-member of the Greater Capital Area Association of REALTORS® (GCAAR) acted unethically in a real estate transaction, you may address the issue through GCAAR.

Code of Ethics Violation Process

Ombudsman Program

Ethics Complaint Filing

Please note GCAAR cannot:

  • Process complaints dealing with real estate law
  • Revoke or suspend a real estate license
  • Assist with release of earnest money deposits
  • Award money to a Complainant if a violation of the Code of Ethics is found

Questions? Contact Yvette Robinson, Professional Standards Manager at