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Greater Capital Area Association of Realtors®

Professional Standards      

The Code of Ethics is a promise to the public that defines the professionalism and service to be expected from a member of the National Association of REALTORS®.

View the National Association of REALTORS®' Code of Ethics and Professional Standards home page for information on additional resources and training. Check out the video at the bottom of this page for a few Code of Ethics case examples.

If you believe that a REALTOR®-member of the Greater Capital Area Association of REALTORS® (GCAAR) is guilty of unethical conduct which warrants disciplinary action, you may address the issue through GCAAR.

2020 Code of Ethics

Code of Ethics Violation Process

Ombudsman Program

Ethics Complaint Filing

Ethics Citations

Mediation and Arbitration

If you are involved in a dispute regarding entitlement to a commission or other monetary compensation in a real estate transaction, the dispute may be resolvable through GCAAR’s Mediation and Arbitration Process.


Questions? Yvette Robinson, Professional Standards Manager,