What we do

Professional Standards Committee members sit on hearing panels for cases involving Code of Ethics complaints, arbitration requests and SentriLock violations.

Membership

Members must attend quarterly training meetings focusing on case studies and exercises from the NAR Code of Ethics and Arbitration Manual and serve on hearing panels, as necessary (up to three hearings per month). In order to serve on the Professional Standards Committee, a member must have served on the Grievance Committee for at least three (3) years. “Homework” for this committee includes analyzing assigned case files prior to each hearing as well as drafting hearing panel decisions.

Chair: Jeffrey Ganz​
Vice chair: Jacque Grenning
Board liaison: Kirsten Williams ​
Staff liaison: Tammie Grice

2025 focus

  • Grow the number of trained chairpersons for ethics and arbitration hearings.
  • Promote REALTORS®’ professionalism in the practice of real estate.
  • Increase the number of training opportunities for committee members.