What we do

The Grievance Committee is the Grand Jury for ethics complaints, arbitration requests and SentriLock violations. The committee reviews filed documents and determines whether to forward cases to the Professional Standards Committee for hearings.

Membership

Members are appointed for three-year terms and should have a deep understanding of and commitment to the Code of Ethics (COE). Members attend two-hour monthly meetings. “Homework” between meetings includes reading and analyzing cases filed and attending the professional standards training seminar in January.

Chair: Jessica Olevsky ​
Vice chair: Virginia Gergoff​
Board liaison: Bruce Cotting ​
Staff liaison: Tammie Grice

2025 focus

  • Grow the number of trained ombuds people and increase the utilization of ombuds services to promote dispute resolution between parties.
  • Promote member awareness/education regarding their ethical obligations and understanding of the grievance process (i.e., ethics, arbitration, SentriLock).
  • Increase training opportunities for the committee to further their COE education.