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Greater Capital Area Association of Realtors®

Take action now: Your SentriLock card will no longer work starting March 21!

Feb 28, 2022

As a service to our GCAAR members who are SentriLock subscribers, we are reminding you about SentriLock’s intention to make SentriCards® inactive as of March 21, 2022. To avoid any disruption in service, download the SentriKey® Real Estate app as soon as possible from the App Store or Google Play, and be sure to set up your login information. If you have any trouble with the app or your lockboxes, please contact SentriLock directly at 513-618-5800 or

A few tips to keep in mind:

  • You’ll need to log into/open the app to renew your schedule every 24 hours, especially if you’re planning to show a home in an area with spotty cell phone service.
  • Do not share your login information with ANYONE.
    • Contractors who need access to a listing can receive a one-day code from the listing agent – or they can download the SentriConnect® app and the REALTOR® can provide them with a code to access at a certain date/time.
    • Other agents who need access can receive a one-day code from the listing agent.
    • Assistants need to have their own SentriLock membership. SentriLock offers a special membership just for non-REALTOR® assistants.
    • If you have an assistant, contractor or other agent who needs access to a listing, assign them a Flex Code using these instructions.
  • You can only use your account in the app on one device at a time.

GCAAR is hosting a “SentriLock Updates” Profession Session on Wednesday, March 9 at 11 a.m. featuring a SentriLock Customer Success Manager Representative. Sign up here.

SentriLock also offers a number of training resources on its website:

Download the SentriKey® Real Estate app now!

Again, if you need help please contact SentriLock directly at 513-618-5800 or