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Greater Capital Area Association of Realtors®

Professional Standards      

The Code of Ethics is a promise to the public that defines the professionalism and service to be expected from a member of the National Association of REALTORS®.

View the National Association of REALTORS®' 2019 Code of Ethics.  Check out the video at the bottom of this page for a few Code of Ethics case examples.

If you believe that a REALTOR®-member of the Greater Capital Area Association of REALTORS® (GCAAR) is guilty of unethical conduct which warrants disciplinary action, you may address the issue through GCAAR.

Code of Ethics Violation Process

Ombudsman Program

Ethics Complaint Filing

Ethics Citations

Mediation and Arbitration

If you are involved in a dispute regarding entitlement to a commission or other monetary compensation in a real estate transaction, the dispute may be resolvable through GCAAR’s Mediation and Arbitration Process

Questions? Call 301.590.8774 or email