Code of Ethics
The Code of Ethics is a promise to the public that defines the professionalism and service to be expected from a member of the National Association of REALTORS®.
Basic Principles of the Code
- Absolute fidelity to clients
- Avoiding misrepresentation and concealment of pertinent facts to clients and fellow brokers
- Respecting other agency relationships
- Cooperation with other brokers and hearing panels
- Making your true position known by disclosing self-interest, compensation, and dual representation
- Safeguarding entrusted funds
- Assuring that agreements and commitments are in writing
- Providing equal, competent service to all
- Portraying a true picture in advertising
- Not engaging in the practice of law
National Association of REALTORS® 2010 Code of Ethics
Consumers
If you believe your agent has violated the law, please contact the real estate board in the jurisdiction in which the property involved is located.
If you believe your agent has violated the Code of Ethics, download:
If you are involved in a dispute with your agent that does not involve a violation of the Code of Ethics, or if you have a dispute with the buyer or seller on the other side of your transaction, you may consider mediation or arbitration.
REALTORS®
If you believe another agent has violated the law, please contact the real estate board in the jurisdiction in which the property involved is located.
If you believe that an agent you are working with in a specific transaction has violated the Code of Ethics, download:
If you are involved in a dispute with another agent that does not involve a violation of the Code of Ethics, you may consider mediation or arbitration.
For more information, please contact the Professional Standards Administrator at 301.590.8774 or via e-mail at yrobinson@gcaar.com.