Billing FAQ

Renew your Dues Online!

When will invoices be mailed?

Invoices will not be mailed.

Invoices will be posted online at www.gcaar.com as of October 1, 2008.

How will I be notified about my invoice?

On October 1, you will be e-mailed a link that will take you to your customized invoice. You will need your GCAAR member number and last name to view it.

What if I want a hardcopy invoice?

Not a problem.

As in the past, you can e-mail us at membershiprecords@gcaar.com or fax 301.296.2188, and request one be mailed, faxed, or e-mailed.

When will I receive my hardcopy invoice?

Anyone who "opts-out" of the online billing will be mailed an invoice on September 30, 2008.

Must I pay online?

No.

The quickest way to pay is online at www.gcaar.com. However, payment can be also mailed to our Silver Spring office, faxed directly to 301.296.2188, or paid in person at either of our office locations.

Can I pay my dues over the phone?

No.

GCAAR does not accept payment over the phone. Payment must be submitted online via www.gcaar.com, by fax, mail, or in person at one of our office locations.

How do I view my invoice online?

You need to go to www.gcaar.com, and log-in as yourself.

Your username is your GCAAR member number (not your MRIS ID). Your password is your last name. Once you are logged in, you will be able to view your customized invoice. The invoice may be printed as well for your records. If you submit payment online, you will receive an instant e-mail confirmation of payment.

Will GCAAR automatically deduct payment from my account or credit card like MRIS?

No, you must submit your payment to GCAAR.

We do not keep credit card or account numbers on file.

How often am I billed for my dues?

Dues are billed annually for the subsequent year.

However, second notices and reminders are sent following the initial billing.

When is payment due?

Payment must be RECEIVED by November 30, 2008. Contrary to prior years, postmarks on or before November 30, 2008 will not be considered as timely payments. Payments must be received at GCAAR offices or paid online at www.gcaar.com on or before the due date. The easiest, quickest, and most secure way to pay your dues is to pay online at www.gcaar.com.

Or, you may use the envelope enclosed with your invoice, which will send your payment directly to our bank.

What happens if my payment is not received by November 30, 2008?

Payments received after November 30, 2008 will incur a $25 late fee. Remember, postmarks are no longer considered as proof of timely payment. Payments must be RECEIVED by the due date.

How do I make my payment?

The quickest way to submit payment is online at www.gcaar.com.

You can also make payment via fax, at one of our GCAAR offices; or by mailing to our Silver Spring office. GCAAR does not accept payment over the phone.

Will you accept a postdated check?

GCAAR does not accept postdated checks, nor will GCAAR hold your payment until you have funds available.

What credit cards do you accept?

GCAAR accepts VISA or MasterCard, only.

When I pay by credit card, I'm asked to provide the V-code. What is the V-code?

The V-code is an additional security feature instituted by the banks. It is a three-digit number located on the back of your card, to the right of the signature box.

Are dues refundable?

As stated on your invoice, dues and fees are non-refundable after January 1, 2009.

What is your fax number?

The fax number for accounting is 301.296.2188. Please use this number for payments only.

What is your mailing address?

Our mailing address is:
     GCAAR
     8757 Georgia Avenue, Suite 600
     Silver Spring, MD 20910

What e-mail address do I use if I have a question?

Our e-mail is membershiprecords@gcaar.com